Use a Problem Structuring Method or Technique to help you structure your healthcare problem, define your OS Application and Tech innovation, its drivers, operation and potential impact. Soft Systems Methodology (SSM) rich pictures can be used for this task. Click on the link below which will take you to a SSM workbook/guide by Professor Jeremy Rose from the University of Skövde, Sweden.
Download - SSM Workbook (Prof. Jeremy Rose, based on the original work by Prof. Peter Checkland):
Also, check out his Software Engineering course on: https://www.slideshare.net/jeremyrose