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Realising Digital Value
Overview
The Challenge
What is RDV
Activities
Lifecycle
The Journey Ahead
1. Define Digital Opportunities
1.1: Problem Structuring
1.2: Current/future state
1.3: Potential benefits/examples
1.4: Value Impact Matrix
1.5: Anticipated outcomes/impact
2. Plan Realisation of Digital Value
2.1: Key questions
2.2: Stakeholder analysis
2.3: Change management
2.4: Benefits canvas
2.5: RDV network blank example
2.6: RDV network UK Track & Trace example
2.7: Benefit/value template
2.8: Change template
2.9: Ethics by design approach & methodology
3. Develop/Evaluate Digital Application Prototypes
3.1: Performance measures
3.2: Checklist for performance measures
3.3: Map benefits
4. Review Digital Application Projects
4.1: Tracking templates
4.2: Benefits realisation tracker
4.3: Social return on investment (SROI)
4.4: SROI: Defintions
4.5: SROI: Impact map
4.6: SROI: Impact map example
4.7: Performance management measures
5. Identify Further Digital Value
5.1: Business case
5.2: ESIA template
5.3: Integrate RDV plan
Lifecycle activities
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Realising Digital Value (RDV)
RDV: 5 Stages
Activities
Identify & define digital opportunities and structure problems
Analyse the drivers to determine the investment objectives
Identify the benefits & value that will result by achieving the objectives and how they will be measured
Establish ownership of the benefits & value
Identify the changes required and stakeholder implications
Produce first cut business case
Plan realisation of digital value & management
Finalise measurements of benefits, value and changes
Obtain agreement of all stakeholders to responsibilities and accountabilities
Produce benefits & value plan and investment case
Develop & evaluate digital application prototypes; Execute RDV plan
Manage the change programmes
Review progress against the benefits & value plan
Review and evaluate digital application project results
Formally assess the benefits & value achieved or otherwise
Initiate action to gain outstanding benefits & value where feasible
Identify lessons for other projects
Identify potential for further digital applications, projects & value
Identify additional improvements through business changes and initiate action
Identify additional benefits & value from further IT investment
From: Ward, J and Daniel, E.M. (2012) “Benefits Management: How to increase the Business Value of Your IT Projects”, 2nd Edition, Wiley